Monday, February 22, 2010

The Communication Problem Solver

In her book, The Communication Problem Solver: Simple Tools and Techniques for Busy Managers, Nannette Rundle Carroll, calls our attention to the fact that most communication issues can solved by a simple, three phase process.

This is a process you can use first and then teach to all of your audiences. And here's an easy to use educational model that will help you make these three practical points.


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