Friday, April 2, 2010

The Four "F"s of Empathy

John Maxwell's newest book, Everyone Communicates, Few Connect: What the Most Effective People Do Differently is wonderful! In it he presents The Four "F"s of Empathy, , , a set of principles that are as old as the hills. I'm sure you have used this little package at one time or another. Now you have a little "simulator" model for how it all works. I hope you can use this simple hand-drawn visual soon.


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