Monday, February 22, 2010

The Communication Problem Solver

In her book, The Communication Problem Solver: Simple Tools and Techniques for Busy Managers, Nannette Rundle Carroll, calls our attention to the fact that most communication issues can solved by a simple, three phase process.

This is a process you can use first and then teach to all of your audiences. And here's an easy to use educational model that will help you make these three practical points.

Wayne

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